Skip to main content

Cover Story

DCC Animal Hospital makes entry into PetTech

Pet

The newly launched ‘PetConnect App’ mobile app allows pet parents to connect with highly skilled DCC doctors

ByIANSlife

January 24, 2022 (IANSlife) As part of its ongoing effort to simplify veterinary services in the country, DCC (Dogs Cats & Companions) Animal Center, a famous multi-speciality petcare hospital in Delhi, has introduced its flagship proprietary app 'PetConnect.'

The app includes the first-ever comprehensive and reliable medical history and records database for pets, and is a testament to DCC's efforts to improve pet healthcare by increasing dependability, accessibility, and convenience of use, bringing it up to level with human healthcare!

In 2020, the global Pet Tech Market was worth over USD 5.5 billion, and it is expected to increase at a 22 per cent CAGR from 2021 to 2027. DCC has therefore made its debut into the PetTech sphere, expanding both the nature and extent of their services, with an investment of 80-90 million INR in the initiative. PetConnect, a first-of-its-kind programme in pet health tech, was developed based on extensive research and consultation with prominent veterinarians to address all aspects of pet healthcare. The organisation anticipates word-of-mouth awareness to help drive increase business and consumers by 2X as a result of the improved connectivity, convenience, and accessibility it provides.

The app is packed with features such as smooth appointment reservations, reminders, and treatments, contactless payments and bills, and a wide and informative knowledge base, as well as instruction on pre and post-treatment care. Pet parents will be able to connect with highly qualified DCC doctors via the app, and DCC prides itself on providing complete transparency while focusing on quality healthcare for an improved consumer experience and ensuring nothing but the best for their dogs!                 

There have been no accurate and comprehensive medical history trackers for pets, similar to those for humans, until now, resulting in a lack of information and history about low-lying conditions, multi-stage adoptions, prior medication, and other issues. Having these records available, rather than just the immediate symptoms, might help veterinarians manage a pet more effectively by identifying and treating a relatively minor problem before it becomes a severe problem. As a result, DCC is concentrating on utilising technology in pet healthcare to make the entire process more fluid and to provide owners with an organic one-stop solution for all pet-health needs.

Ohhun Kwon, when asked about the new service, said, "DCC is pioneering the Pet Tech segment in the country. COVID-19 has accelerated pet ownership in India which has given rise to a fast-growing pet care industry. This means that there is a dire need to rethink and reimagine the future of pet wellness and health hereon, to simplify it for pet owners and ensure best care for our lovely pets. PetConnect is the first-of-its-kind initiative in pet health tech, and we are further building more tech solutions that will help bridge the existing gaps. We believe that through this, we will be able to bring forth significant ease and convenience for not only animals but also their parents."

DCC had previously offered virtual telemedicine services to help pet owners across the country bridge the healthcare divide. During the COVID-19 pandemic, pet parents and veterinarians were able to use the company's patented platform to receive continuous veterinarian care and support because of the carefully curated and highly specialised services.

In addition, DCC Petcare's Gurgaon location provides cutting-edge boarding, day-care, and grooming services, providing much-needed relief to busy families. The temperature-controlled rooms, professional handlers, customizable feeding plans (which can be pre-discussed with the desk manager), and other amenities at the DCC Petcare boarding facility guarantee that pets have a comfortable and stress-free stay.

 

 

 

(This article is website exclusive and cannot be reproduced without the permission of IANSlife)

IANSlife can be contacted at ianslife@ians.in 

IANS Life